This event is free and open to the public. No ASQ membership is required. ASQ members will receive RU credits for attending.

Title: Quality Management Systems (QMS) and the Shingo Model

Presenter/facilitator: Tim Whetten

Summary:

Tim will define what a Quality Management System is and discuss its importance. He will compare the most prominent systems. To illustrate the importance of a system, Tim will describe the Shingo Model and how the various components and principles work together to result in meeting customer and regulatory requirements, enhancing customer satisfaction, and driving continual improvement.

Presenter Bio:

Tim has worked for decades in the semiconductor industry, with extensive experience in manufacturing technology development, process improvement, technology transfer, and supplier management. He has spent the last 10 years working for Broadcom, improving quality systems and tools.