ASQ Raleigh SIG meeting

SIG Meeting — February 12, 2026

ASQ Raleigh had its second Special Interest Group meeting at Frontier RTP on February 12. A small group of six people attended the meeting, including one new attendee, who became a member last year.

The ASQ Raleigh Section leadership team has been making effort to reverse the declining membership trend seen over the past few years, not just at the local section level but globally. It’s very important for us to understand how ASQ and ASQ Raleigh Section create value for our members and communities. The good news is that we have seen a significant increase in the recent Section membership (up by about 8%).

Since several attendees were on the Section leadership team, we naturally wanted to learn about the reason for the new member joining ASQ. What we learned was that their company was a startup and getting their product ready for the market, and they found ASQ as a good source of knowledge related to manufacturing, quality, regulation, and compliance.

Another attendee was not a member but interested in ASQ certification and career development. Participants shared their career lessons, including the importance of having mentors and being proactive in creating our own career paths.

We also acknowledged the change in the relationship between employee and employer in the past few decades. For example, it’s common to see people switch jobs every few years now, whereas the previous generation tended to stay with the same employer for decades. Switching jobs seems to be a more effective path to advance one’s career because few employers or managers are actively helping employees advance.

Our next meeting will be on March 12, 2026 at the same time and location. Hope to see you there!

ASQ Raleigh 2026 Quality in the Triangle Conference: Call for Proposals

Quality in the Triangle (QIT) – Oct 6, 2026, McKimmon Center, Raleigh, NC

Theme: Leading with Quality


In a fast-moving world, how do you best meet the moment?

From leveraging cutting-edge technology to mastering effective communication and fostering cross-functional collaboration, professionals like you are using quality tools and insights to thrive in an ever-evolving landscape. At QIT, you can connect with quality leaders, dive into fresh ideas, and discover bold new ways to drive meaningful, measurable impact for your organization. Join us to learn how to lead with Quality!

The 2026 Quality in the Triangle conference will offer actionable strategies and deep insights into organizational excellence, new or disruptive technologies, leadership and change management, and quality fundamentals. Attendees will come away with vital tools and tactics to affect change, increase value, and drive their organizations toward quality goals. We are looking for innovative, exciting, and knowledgeable education sessions focused on quality topics and initiatives for the 2026 QIT.

Below are some example topic areas:

  • Incorporating new techniques/technologies into your processes/systems
  • New or unique applications of existing tools and techniques
  • Managing the impact of innovation and disruptive technologies
  • Advocating for quality and quality programs with leadership
  • Moving beyond audit/compliance to drive improvement
  • Personal/career development and leadership skills

Call for Proposals:

Do you have a quality story or project that you would like to share? The QIT committee is accepting proposals for 1-hour concurrent sessions that fit with the theme of this year’s conference. To submit, write a summary to introduce your proposed topic and its learning objectives, and develop a high-level outline of your proposed presentation. Send this writeup to Stephanie Parker at stephanie.csd@gmail.com by April 17th to be considered for this year’s conference.

SIG Meeting — January 8, 2026

The first ASQ Raleigh Section open discussion meeting of 2026 was well attended, with 14 participants, several of whom were newcomers! Following the lively discussion on AI in quality at our December meeting, Chris Andrassy volunteered to lead a session on integrating AI into nonconformance investigations and reporting. We discussed his implementation in which data is collected, guided by AI, followed by AI analysis, suggested likely root causes, and report generation.

ASQ Raleigh SIG meeting
Chris Andrassy shares his thoughts

There was extensive discussion about the interaction and roles of humans and AI. While AI can provide consistency, efficiency, and sometimes insights, it can also make mistakes and requires human oversight. Is there an issue with “oversight fatigue”, where human experts don’t notice AI errors? One suggestion was to use the interaction between the AI agent and the human, in which the AI agent asks the human probing questions.

It seemed as though a similar capability could be created for change control.

It was noted that, as with other quality areas, a process needs to be established with valid data before automating it with AI. To analyze the problem and identify potential root causes, AI needs a sufficient volume of accurate historical data.

Tim Whetten

ASQ Raleigh SIG meeting

SIG Meeting — December 11, 2025

The last Special Interest Group (SIG) meeting of 2025 welcomed three first-timers, among the eight attendees. One of them was preparing for his ASQ Six Sigma Green Belt (GB) certification and was interested in joining ASQ.

One of the attendees was a leader of a service provider using artificial intelligence (AI) to help their pharmaceutical clients in the quality and compliance area. He shared with us some of the work they did to automate tasks, reduce errors, and improve consistency.

Unsurprisingly, the topic of AI triggered many questions and responses among attendees. For example

  • Where do we see the most improvement when AI automates the tasks?
  • How much do we improve the the process before implementing AI or automation?
  • How do the AI models or tools integrate with the existing Quality Management Systems (QMS)?
  • How do we address regulatory or compliance concerns related to AI implementation?

Another attendee shared their experience using AI to process large amounts of literature and documents that humans just could not handle. But with AI, human experts only have to review a select subset of documents or a summary of the information. It sounded like many organizations have started experimenting with AI to evaluate its effectiveness and potential issues.

One of the concerns was people’s ability to learn and adapt to new technology vs. the speed of technological advance.

  • Who are responsible for keeping up with the change?
  • How much do employees have to learn on their own vs. training provided by employers?
  • How can the educational system, such as universities, prepare students for the future?

There was a general consensus among the participants that data integrity training provided by employers was insufficient and junior employees might not have the opportunity to build experience or critical thinking if AI was widely implemented.

The interest and discussion about AI will certainly continue in future meetings. So join us in 2026 at our monthly SIG meetings on the second Thursday at Frontier RTP.

Happy Holidays!

Volunteering at Food Bank of CENC

Volunteering at Food Bank — November 2025

 Proud Moment for the ASQ Raleigh Section

We are thrilled to share a powerful example of what happens when quality professionals come together to serve their communities.

On Saturday, November 8, a few dedicated ASQ members rolled up their sleeves to package canned food donations for shipment to distribution centers across the region. Our efforts at the Food Bank of Central & Eastern NC contributed to packaging an incredible 48,000 pounds of food — enough to provide 40,000 meals to individuals and families in need!

This is quality in action. It’s about more than systems and standards — it’s about people, purpose, and impact.

Thank you to everyone who contributed their time and energy, looking forward to our next volunteering day together.

Please visit our Events calendar for future volunteering opportunities.

ASQ Raleigh Life Sciences SIG meeting

Life Sciences SIG — November 2025

ASQ Raleigh held its last Life Sciences Special Interest Group (SIG) meeting of 2025 at the NC Biotech Center on the evening of November 19, 2025. We had thirteen attendees representing a range of professional backgrounds, including a recent graduate, seasoned Quality professionals, and industry consultants. Four were first-time attendees of our SIG events.

Our speaker, Nathan Blazei, is an experienced life sciences leader with a background in Quality and Regulatory Affairs. He presented his perspectives on Quality 4.0, titled “Unlocking Efficiency, Consistency, and Insight: Potential Use Cases for Artificial Intelligence in Quality Assurance.”

After a brief introduction to Quality 4.0 and associated technology, Nathan presented three potential use cases and led the discussion beyond these applications.

  • Event investigation
  • Procedure creation
  • Inspections

A common theme of the applications is automation and artificial intelligence (AI) tool’s ability to process large amounts of data. Generative AI tools can also help summarize the information from diverse data sources and answer queries quickly, saving time and improving performance.

Participants recognized that while promising, most AI systems and tools were new and in development, and few had been tested or validated in the real world. To be truly useful, the AI systems have to be integrated with the business and be trained with domain-specific data.

The fact that many AI tools are “black box” solutions was also a concern — how much can we trust the information or answers? Can we interpret it? How do we validate it? Participants seemed to agree that the tools are useful for generating the initial documents, solutions, or recommendations, which can be a time-saver, but human experts still have to fill the gaps and make the final decisions.

Despite concerns about limitations of the current technology, the participants were enthusiastic about its potential applications in Quality and Continuous Improvement, bringing up many ideas on their wish lists: pulling knowledge embedded in the organization, performing root cause analysis, creating video-based Standard Operating Procedures (SOPs), integrating skills from different experts, AI-assisted procedures, etc.

We would have continued our discussion beyond the two hours if the building security didn’t ring the bell. More is to come next year, so check our events calendar often.

ASQ Raleigh SIG meeting

SIG Meeting — November 13, 2025

A group of seven people attended the November Special Interest Group (SIG) at Frontier RTP. Two people were first-time attendees at ASQ Raleigh SIG events.

One of the benefits of small group in-person events is the opportunity to get to know each other, whether to meet new people or catch up with old friends. The two-hour event provided plenty of time for personal introductions and various discussion topics.

One attendee brought up the topic of “Living Quality” — a company initiative to drive a Quality Culture from a product lifecycle perspective. The quality culture topic has repeatedly come up in many meetings. “Quality is everyone’s responsibility” seems obvious but hard to realize in an organization — from the top management to the shop floor and across all functions.

What’s also interesting was that the company was in the middle of splitting into two entities, potentially involving mergers and acquisitions. Participants agreed that Quality cannot be separate from the process that creates value. Quality is not a shared service like Information Technology (IT).

As usual, in addition to quality culture, several participants talked about their jobs, customers, products, and processes involved. It’s always enlightening to learn about other businesses and see similar challenges.

One of the new attendees was a recent Ph.D. graduate in life sciences looking into Quality as a potential career path. Several participants shared their career journeys and answered the question “How did you get into Quality?” A common answer is “That wasn’t my plan when I started!” There are always plenty of personal stories to share.

The next monthly SIG meeting will be on December 19, 2025 (at the same time and location).

ASQ Raleigh SIG meeting

SIG meeting — October 9, 2025

On October 9, 2025, a small group of six people attended ASQ Raleigh’s monthly Special Interest Group (SIG) meeting at Frontier RTP. One person was a first-time attendee and non-member, who has many years of experience in Quality and was interested in joining ASQ.

Alexia Storey led the discussion around Change Control with a number of real-world questions and scenarios. A key question was “how much do we want a robust Change Control process versus people who have the competency to perform a change control effectively?”

A benefit of having a small group is that everyone has more opportunity to contribute to the discussion. The participants brought up their questions and perspectives. Overall, many questions were related to impact assessment, risk management, and roles & responsibilities of the quality manager and various stakeholders, including the Change Control Review Board or Committee.

One of the scenarios was about changes allowed after the initial approval — how much flexibility do we have during implementation without going through another change control? How much feasibility study and impact assessment should be done before approval and how much unspecified change or risk is expected? Some participants shared the practice of using amendments to address additional changes.

Another key point of discussion was defining and evaluating the change effectiveness. This will help us ensure that the implementation does what we intended to accomplish with the change.

The next monthly SIG meeting will be on November 13, 2025.

ASQ Raleigh Six Sigma SIG meeting

Six Sigma SIG — September 2025

ASQ Raleigh held its second Six Sigma Special Interest Group (SIG) meeting of the year in the NC Biotech Center on September 23. Eleven people, including five non-ASQ members, came to the meeting for an evening of discussion. We were pleased to see seven first-timers who came because of interest in Quality Management Systems (QMS), the Shingo Model, or just Six Sigma and Continuous Improvement in general.

Our speaker, Tim Whetten, had previously led the discussion on QMS and the Shingo Model during our March SIG meeting. This time Tim went deeper and compared the Shingo Model to other frameworks, such as Baldrige, EFQM, and ISO9001.

While each of the frameworks has their unique design, components, primary markets and audience, they share many principles in quality and organization excellence, such as value, customer focus, and systems thinking.

After the initial presentation by Tim, the participants formed small groups and discussed the challenges and opportunities in implementing or improving QMS in their organizations. The participants shared their experience in QMS (or lack thereof) and pitfalls in its implementation. Many questions were raised during the discussion, for example

  • How is QMS different or related to general management?
  • How do organizations know which framework is best for them?
  • What is the right path given the organization’s current state?
  • What are some elements that are critical to QMS implementation?

As Tim continued his presentation, many discussion points converged to organization’s purpose, culture, leadership, cross-functional alignment, and employee engagement. All seemed to agree that QMS is not a tool or check-box exercises. It’s easy to fall into the mindset that “if we had a QMS tool, we have a QMS. ” QMS is much more central and integral to the entire organization than a software system.

Tim concluded the meeting by offering suggestions for next steps in “making it real” — what can we start doing now? One piece of his advice was Quality needs to “be helpful” to other stakeholders. Simple, but hard to do.

After over 2 hours of engaging discussion, the participants left the meeting with many thought-provoking questions and shared ideas.

SIG Meeting – September 2025

A group of 11 of us met to “talk quality” in an informal atmosphere over beer and wine on Thursday, September 11, at Frontier RTP – Building 800. Frontier’s Thursday OOO event provided drinks.

We had exciting news to share: one of our first-time attendees in July secured new employment through a connection he made with us!

There was no pre-scheduled topic for discussion, but one of our members asked how those attending thought AI would be used in Quality. It was pointed out that there are different types of AI such as:

  • Generative AI: Capable of creating new content such as text, images, music, or code
  • Machine Learning: Allows systems to learn from data and improve without explicit programming
  • Deep Learning: Uses artificial neural networks to learn complex patterns from large datasets.
  • Natural Language Processing: Understands, interprets, and generates human language
  • Computer Vision: Interprets visual information from images and videos
  • Exper Systems: Emulates decision-making

We expect our companies to experiment with and utilize all of these capabilities. We wonder about supervision and control, though. For example, suppose a vision system is continually updating its defect detection capability. How can we ensure process control and prevent unintended changes that might allow more or different types of defects to slip through or introduce new false failures?

Tim Whetten